About Us

We're a growth-stage technology company with over 12 years of helping brands optimize their content performance and harness AI for marketing success. With a fast-paced, agile, entrepreneurial culture, we move quickly, adapt constantly, and thrive in dynamic environments. Through our Knotch platform, we meet our clients where they are and enable them to prove and improve their content. With our newest innovation, AgentC—a managed AI service for marketers—we're transforming how marketing teams plan, adapt, and execute across digital channels. 

The Role

We're seeking an organized, proactive Executive Assistant/Operations Specialist to provide comprehensive support to our CEO and Leadership Team. This is a unique opportunity to work directly with a founder and other executives in a high-growth environment where no two days are the same. You'll handle everything from complex scheduling to project coordination, becoming an essential partner in keeping our CEO focused on driving the business forward.

Key Responsibilities

Administrative Excellence

• Manage complex calendar scheduling for business meetings, events, and personal appointments
• Coordinate domestic and international travel arrangements
• Process expense reports and maintain organized filing systems
• Screen and prioritize communications, responding on behalf of the CEO and others when appropriate

Business Support

• Coordinate cross-functional projects and follow up on deliverables
• Prepare meeting materials and take detailed notes
• Manage vendor relationships and procurement processes
• Assist with event planning and company meetings

Personal Support

• Schedule personal appointments (medical, personal services, etc.)
• Coordinate personal travel and vacation planning
• Handle personal errands and household management tasks as needed

Communication & Representation

• Serve as primary point of contact for internal and external stakeholders
• Draft emails and correspondence on behalf of the CEO and other executives, when necessary
• Maintain professional relationships with clients, partners, and team members
• Represent the CEO and other executives professionally in all interactions

What We're Looking For

Essential Qualities

• Exceptional organizational skills and attention to detail
• Strong written and verbal communication abilities
• Proactive problem-solving mindset
• High emotional IQ
• Ability to handle confidential information with discretion
• Comfortable working in a fast-paced, sometimes chaotic environment
• Flexible and adaptable—ready to wear multiple hats

Preferred Experience

• 1-2 years of administrative or executive support experience
• Previous experience supporting a founder or c-suite executives (strongly preferred)
• Prior experience as a project manager or coordinator (strongly preferred)
• Proficiency in Google Workspace, Slack, and scheduling tools
• Experience with travel coordination and expense management

Personal Attributes

• Eager to jump in and help wherever needed
• Professional demeanor when representing the CEO and executive team
• Strong sense of urgency and follow-through
• Positive attitude and team-first mentality
• Comfortable with ambiguity and changing priorities

What We Offer

• Competitive pay of $35-50 per hour depending on experience
• Opportunity to work directly with successful founders and other executives
• Front-row seat to the growth of a fast-scaling tech company
• Professional development and growth opportunities
• Collaborative, entrepreneurial work environment

Requirements

• Strong preference for candidates located in or near Ojai, CA 
• Available for occasional travel 
• Able to work in person a few weeks per month.

Ready to become an integral part of our leadership team? We want to hear from you! Please send your resume and a brief cover letter explaining why you're excited about this opportunity to Executive-Assistant/Operations Specialist